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FAQ: Why can I not send to Internet users when all settings have been set as recommended in the setup guide?
Microsoft Exchange 2000 and 2003 have two methods for sending internet address messages. Using the Default SMTP Virtual Server or setting up SMTP Connectors.
The setup guide gives instructions on setting the properties in the Default SMTP Virtual Server. Small Business Server seems to automatically install a SMTP Connector.
This SMTP Connector will not be configured correctly to send outbound messages to eXchange POP3.
Solution
Configure the SMTP Connector to route the Outbound messages to eXchange POP3.
In the Exchange System Manager open the Connector branch and then edit the properties for the SMTP Connector.
On the General tab select the Forward all mail through ths conector to the following smart hosts and enter the IP address for the eXchange POP3.
Save the changes.
NOTE: If you enter an IP address you must enclose it in square brackets [].
For example if the IP address is 192.168.0.4 then enter [192.168.0.4].
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